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I loaded up pro tools and for some reason the playback is all messed up. It sounds distorted, as if the the latency is at 0ms,on a piece of hardware that cant support it.
any help or advice would be much appreciated!
Tell us first what you did or tried in order to resolve this problem.
I tried to adjust the latency settings, and then ended up returning it back to its original value.
Set the Buffer size to 256 Samples but do not go higher than 512. Test that. Still a problem? Set the buffer size back and forth, first 256 and save and then 512 and save. Do that about 3 or 4 times back and forth several times, that is changing the buffer back and forth and save it each time.
Remove all plugged in USB (Firewire, Thunderbolt, etc.) cables that are physically connected to your system including printers. You must also uninstall all of your sound drivers including any ASIO drivers. You should run the software driver uninstall options for all sound devices. Also, unplug all external sound devices. Power down your system and restart it when done
Login in to your system and connect only the sound devices. Reinstall all sound device drivers when prompted. Make sure you get the most recent drivers from the web. FYI, other programs have been known to overwrite common DLL files with earlier versions and as a result, it may break your sound. If there are no new drivers, download, and reinstall anyway. Start Pro Tools and tell it to use the default sound device in the settings. Set sound bit resolution to 16-bit, you can go higher later. Uninstall all demo programs and free pluggins. If you have any dubious or shady software programs uninstall all of them to include any and all unreliable VSTs. Do not uninstall ProTools, that never helps and is pointless.
The problem is typically a hardware problem, bad VST, rogue software driver, a bad DLL or bad and misused hardware. Bad cables or ports are known to cause this issue, check them thoroughly. Turn off your Wi-Fi when using ProTools. When reconnecting cables, plug them into different ports.
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