Having Problems ? Let Me KNow
If you find youre having any problems using the new site then heres what to do and what not to do in order to get them resolved.
- Firstly read the help section of the site as Ill be updating that as we go along and may have covered the issue already.
- Dont ask questions on facebook as I dont check it all that often and so wont answer any problems there.
- The help section has been updated with a message on how to report problems. If you dont send me the information I need I cant help you.
- Read the Welcome back blog post. I mentioned quite a few things in there and a number of things have been covered in the comments.
- Read the About Us page. Again, you might find an answer there or see why certain things are not quite as they used top be.
If all else fails and you think you found a bug or did not find the answer to your question then the only way to get things fixed is to mail me. The best way to get in touch is via my contact page but if you cant login then mail me on admin at looperman dot com.
If you do have to contact me then you need to send me as much information as possible otherwise its impossible to help you out. Simply saying blah blah does not work i need to know the your user profile url, the url where your having a problem, the browser you use as well as the version number, what you tried to do, what you think should have happened and what actually happened. If possible sending me a screenshot helps too
As the site has only just come back online there is still stuff thats being implemented so if its more a case of a feature does not exist as opposed to something does not work just hold fire and wait for it to be sorted.
Ill lock the comments on this post now.
The best way to report a problem is to contact me via my profile page. Just click on my avatar to get there.
Make sure you have read the help page before getting in touch as most problems are answered there or within the comments of this post.
Could I get permission to post in forum? please check my profile and enable
wsup loopstah been on ur site for a month or two now great concept...i cant post in the forums tho any chance u can sort it cheers bossman:]
Hi Loopy!!!!!!! Why can't i upload my Acapellas easily Like i used to???
Hey
Not had many problems as such but I did notice a slight annoyance. Just tried to upload a track 4 times because the first time I forgot to choose a genre - but it waits until the whole track has uploaded until it tells you that. 2nd time it had un-ticked the terms and conditions and I didn't notice again until I'd waited for the track to upload again. 3rd time I got logged out as the upload hit 100% then I had to write everything out again and upload for a 4th time (which worked.
Sorry to rant - but I do love the site and really liking the new look. Cheers :)
As I keep saying in this thread simply saying you cant do something makes it impossible for me to help you.
You would need to make sure you have read the help section, the replies in this thread and then mail me via my contact page and tell me the info I need to try and work out the problem.
Even with new browser I can't upload a track...Thank you for helping me..!
can't uplaod a track....and don't tell me to change browser, I prefer to change the site...!
I can't post a thread? or Reply to already posted threads. Can you please enable that for me? I've been a member for a little over a year now.
No access to the forums for me either.. can you please check my profile and enable pleeeeaseee :) Thanksss
I want to thank Shan for the login problem he solved.
Pz bro
Hi looperman....I had a few glitches trying to log in but eventually got there in the end.....problem is i now cannot log out....tried bout 5 times and it wont let me....i need to set up a new user account see under a different artist name coz i am doin acoustic songeriting now....any help..? ta..
Hey, there's jsut a few things I noticed... UNO: I can't like you here to connect to facebook! not like that's a big deal, just thought you should know.
But I can't favourite any of the tracks yet, I'm sure you're working on that. :)
Yo, looperman can i get permission to post in the forums. appreciate it.
Thanks , thats sorted now
Hey, just a little bug: the loop page loads twice, It looks normal but shows the page of loops a second time below the first
The new downloader is active across most of the site.
If you spot any problems let me know
The downloader is being rewritten at the moment as some browsers seem to have an issue (Cough IE). Should be finished tomorrow
been having the same trouble and it would not let me upload. whats going on
Been having trouble downloading...everytime I do it says the profile who uploaded the loop is no longer on Looperman???On EVERY one!!Help!!
Hey Loopy Crew! i can't post my acapellas here again, is this normal??
Hey Looperman, 1st of all great site!!! The only prob I have is that I can login on Firefox but cant upload...says I should try a different browser. Then I try to log in on Inet explorer then thats where it ends. I cant login there...any idea? Thanx and have a great weekend
I uploaded new track for several time but there is no sound..I can hear other tracks but not mine..
Name is INTELEGENT SONG..???????????
Hello, for whatever reason the loops & samples wont open for me, jus goes to a blank page. Anyone else have this issue?
I can't see anything except my profile, whenever I try to to look at loops & samples I get a blank screen https://www.looperman.com/loops
Should I delete my account and start a new one?
whats wrong with this site everytime i try to download a loop this comes up
Bugger !! You've Fallen Out Of The Loop
why cant i download a loop
I still get a batch of emails each morning from people asking for help and the majority have not read the help section which explains most things that have come up so far or supply me with any useful information that can help fix the issue.
If anyone needs any help all I ask is that you read the help available first and then send me ALL the info you can so that I dont sound like a broken record.
The vast majority of people seem to be fine and it would be great to be able to weed out the few issues that remain. The only way we can do that though is find the similarities in those having genuine issues.
Things are moving forward and ive fixed quite a few bugs that slipped though the initial testing stage so all I ask is that if you do need help then make sure you check all the info available first and then give me a fighting chance of helping you by sending me the info I need.
id like to upload some loops and ive been on looperman before the "big uptdate" but i cant acces that acount can someone help me?
Hi, i try to download acapellas and when download was finished, the file look example like this "43af6cdfed87ea0fdb397093aa257859"
there was no ".mp3/.wav" etc, why. without endings those do not work and if you put example "43af6cdfed87ea0fdb397093aa257859.mp3" it will corrupted right away.
Anyone not able to upload loops and acapellas or post in the forums please read this blog post and the relevant help sections.
Ive updated a number of things today which may help solve a few problems that people have been having. If you find that something you were having trouble with is now resolved let me know so that i can tick it off the list.
I'd like to be approved to upload some accapella's
i tried to change my avatar and it says it has been updated but it doesnt change it, so many times i've repeated but still it doesnt change
why cant i post on forums....
I'm not able to create a thread?
thasuspect, its all explained in the help areas and in this blog post. only those who were pre authorised (eg their stuff did not need to be validated can upload at the mo)
Ciondady, everyone should be able to comment on tracks, loops, acapellas etc. its only the forums that are opt in. check the help section for info
sorry I just came back I am a old member and I try to comments but Igot this >>>Sorry, you dont have permission to post
>>
HELPPPP!!!! I CAN'T UPLOAD MY ACAPELLAS AGAIN!!! WHAT HAPPENED??
All is well and in order today!
Thanks.
Allen
Sorry to bother you but I'm still having problems with the track order..now it's completely backwords.Where should I start my last track numbered as..
Allen
Jowe, yes track favourites will come back. just needs a little work to make it happen. All the old data is intact
sorry, but I had a lots of favorites song and most of them were not available for download... well, my favorite favorite wasn't available for download. and I'm very sad because I don,t know if the artist is on looperman again :(
so my question is: will our favorite song will be available again?! please :D
Hey man. It looks like i have no" Permisson" to post or reply in any of the forum threads, why is that ?
Cheers,
Halon.
Sean, youll find the answer in the help section
https://www.looperman.com/help/#tracks
I gotta question, how come I can only feature one track?
We can't feature multi-tracks anymore?
Hi Shan, I dont know if its just me but when looking on the tracks page I hover my mouse over certain areas and it seems to kind of stick?
I find it happens when I move from one track to the next and it (the section) turns from bluish/white to pink, then when I try and click on the links for comment/play/download the cursor seems to lag a bit.
Hey Mr. Looperman,
You set my forum acces to ok
and it works.
But underneath it, it says that i can't.
It's just a minor bug no big deal ;)
Peace
Hello Shan. So glad to have you back. You have done a wonderful job on the site!!
On the old site, you could set the order of songs while utilizing the "Featured" option when uploading a track. Is that still possible with the new site?
Thanx in advance:)
Yall should make it avalaible so we can know WHO donloaded our tracks.
Hey looperman i can't download any loops. it's keep on going to the 404 PAGE